TFT acoustical ®️ Warranty is our promise to you that we stand behind the quality of our products. It recognizes your need for products that can stand up to continuous use. With limited exceptions, our products are covered by a 10-year warranty that includes parts and online instructions when we have no local workers to cover there.
After-sales service is one of the most important issues for consumers, which is related to whether consumers can get a better buying experience after buying, and also affects consumers' purchasing behaviour.
1. The manufacture and testing of products have quality records and testing information.
2. The performance of the product, we will have the product the whole process of full performance inspection, to be confirmed after the product is qualified and then boxed and shipped.
To ensure high reliability and advanced products, under the same competitive conditions, our company will not reduce the technical performance of the product, change the product components at the cost of the sincere and affordable price to provide you with.
The delivery period of the products is in accordance with the customer's requirements, if there are special needs, need to be completed in advance, our company can organize special production, installation, and strive to meet the needs of users.
When the product is delivered, we will provide the user with the following documents, product maintenance manuals, installation instructions, and a list of wearing parts and spare parts.
Service should be fast, decisive, accurate, thoughtful and thorough.
During the product warranty period, the supplier will replace free of charge the parts damaged due to quality reasons, if the equipment is damaged by the factors considered by the demand side, the price of accessories will be charged.